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Last Modified: September 18, 2024

1. What Information We Process

We process different types of personal information about our users, which is solely used to provide our services and improve your experience on the website.

Users who visit the website without registering or logging in will have their data collected, including their IP address, browsing behavior, and any information they voluntarily provide us. This may include participating in contests or surveys.

For Registered Users, we process the above data, along with personal details such as usernames, email addresses, and information submitted to personalize their accounts.

2. Why We Process Your Information

We use your information to:

  • Provide our services, including personalized recommendations;
  • Verify your identity and age;
  • Contact you, if necessary;
  • Improve our website and services;
  • Customise content and marketing;
  • Handle requests and customer support queries;
  • Ensure the security and safety of our website and users; and
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share it with selected recipients, such as our service providers and corporate group members, for the purposes outlined above. We ensure that our partners adhere to high standards and ensure the security of your data.

We may also disclose your information to comply with legal requirements, protect our rights, or enforce our terms of service.

4. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing behavior. This helps us to improve our website and provide a more personalized experience. The TixFuck Cookie Policy provides further details and allows you to customize your preferences.

5. Your Choices

You have choices regarding how we process your information. You can:

  • Choose not to provide certain information, although this may impact your ability to use certain features;
  • Change your cookie preferences using our Cookie Policy;
  • Opt out of marketing emails at any time; and
  • Request the deletion of your account and associated data.

6. Security and Retention

We take the security of your personal information seriously and use appropriate measures to protect it. We retain your information for as long as necessary to provide our services and for a reasonable period afterward.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites, and we recommend you review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Please check back regularly to ensure you are aware of any changes.

9. Contact Us

If you have any questions about this Policy or our data processing activities, you can contact us at support@tixfuck.com.

Our Data Protection Officer can be reached at the same email address, subject line: DPO.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access, rectify, or delete your data;
  • The right to restrict or object to our processing;
  • The right to data portability; and
  • The right to lodge a complaint with the relevant supervisory authority.

You can exercise some of these rights, or clarify any queries, by email. We will strive to respond to your requests within a reasonable time.

We hope this Privacy Policy has provided clarity on our data processing activities. Should you require further information, please do not hesitate to contact us.